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Former Member
Jun 04, 2009 at 11:32 AM

Subject Profiles @ Item Level - Complaints

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Hi All,

I have a query, this is on Complaints.

Following the below path, we can maintain the subject profiles and assign them to Transaction types. Which means, the subject profile is only for the Header.

Then, where can we define and maintain the subject profile for the Item Level.

IMG >> CRM >> Transactions>> Settings for Complaints >> Settings for Subjects

Thanks

Rachna