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Former Member
Jun 04, 2009 at 08:55 AM

amount to credit greater than credit balance - goods return to AP Cred Note

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Hi All,

I've got the following scenario:

We have a AP Goods Return on the system which totals £12.94 with freight charges of -£3.75. We have copied this to a AP Credit Note, but have amended the freight from -£3.75 to -£3.00(UK VAT Rate 15% applicable throughout). The total credit field now shows £13.80 and the credit balance field shows £12.94. When you try to add the document it gives an error "amount to credit greater than credit balance". I'm using 2005A PL53.

Can anyone please advise the reason behind the error and also what the correct way of handling this kind of transaction would be?

Kind regards,

Matt