Contextarea not displayed

[Former Member]

Hello experts,

I have implemented the contextarea to display customers data and it worked ok until yesterday.

We have 2 roles that the context area worked for both.

Now, one shows the context area and the other does not display it.

I tried to make debug and unfortunately I don't know what to debug.

every thing looks the same for both roles. maybe somebody made any change in customization

but we can't find.

I see that the lines are filled with the content and the event BPConfirmed is raised.

Does any one have any idea where else can I search?

Thanks,

Sara

[former_member202020]

Hi

Please check the method BP_CONFIRM, FILL_CALLER_DISPLAY and other methods of CL_CRM_IC_BUPACONTROLLER_IMPL.

Regards,

Uma.

[Former Member]

Hello, I checked the two methods and found that filling the context area does not stop in the

methods you mentioned.

I made a new class to bring data to the context area and both roles are assigned to it.

One display the contextarea and the other brings the data but do not display it.

I think (I am not sure) that somebody changed something in customization but I dont know how to find it.

Where is the place of displaying the context area? what is the place that just put the data on the screen?

Is there any component for the context area?

Thanks,

Sara

[anup_mokashi]

Hi,

Did you already check SAP note 1305780?

Regards,

Anup

[former_member202020]

Hi ,

Are the BP identification profile for both roles same? check the corresponding BP identification profile for both roles.Then IC webclient-> Master Data-> Accounts->Define account identification profiles->select Profile and see the details. Is context area tab filled for any of the BP identification profiles?

Did you check with same customer in both the roles?

[Former Member]

Hello ,

Thanks for answering.

I made a new class ZCL_CRM_IC_CONTEXTAREA and assigned it to both profile in the same path you suggested. It is working more than 2 month.

Yesterday people worked but no one think that what he/she did - corrupted the context area.

I tried the 2 roles on the same customer - one gives the context area and the other no.

Any way we checked now the path u said and every thing seems to be the same.

I debug it step by step and can't find the difference.

Do you know the final class that display the contextarea?

thanks,

Sara