Contextarea not displayed

Hello experts,

I have implemented the contextarea to display customers data and it worked ok until yesterday.

We have 2 roles that the context area worked for both.

Now, one shows the context area and the other does not display it.

I tried to make debug and unfortunately I don't know what to debug.

every thing looks the same for both roles. maybe somebody made any change in customization

but we can't find.

I see that the lines are filled with the content and the event BPConfirmed is raised.

Does any one have any idea where else can I search?

Thanks,

Sara