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Former Member
Jun 04, 2009 at 03:32 AM

User can not get work item

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I created a demo workflow template with 2 userdecisions. The agent of the 1st is myself, and the agent of the other is another user USR001. Their possible agents are set general. I executed the workflow and found I could get the workitem in my inbox and approved, but USR001 can not get his workitem then. I checked the workflow log and found the agent USR001 get the item in the AGENTS icon. But in the grahical log, I found the status of the 2nd userdecision is 'READY' and (NO AGENT). Both of the two user (me and USR001) have SAP_ALL authorization. Then I logged on by another user and found the same problem: the user can only get the workitem of himself . And there is no error in the STEP HISTORY in technical details.

So I have the following questions:

1 Are there any configuration missed in the system?

2 I want to know whether there are some documents about the basic configuration of workflow, such as assignment of the USER ROLE, necessary confuguration for development and use of workflow.

Thanks!~