Anybody have any ideas how I can get company name confirmed as valid with SAP?
All emails sent from our company domain is flagged as junk mail on the SAP side and end up in SAP staff junk email folder. Typically it then gets deleted without being read or we get no response.
This makes escalation very difficult and we have to resort to phoning or sending from external email addresses.
Unfortunately our marketing department does send bulk emails to existing clients which includes many of the SAP staff (we are an insurance company) and this is more than likely why our domain gets flagged.