Hi All,
I need help in understanding how does Warranty process in SAP works form system point of view and from user point of view. So, here goes my questions;
1. From user prospective, how to process warranty - My scernario is is Engineering & Manufacturing and we have to do assign warranty to each material on the basis of serial number at delivery.
2. Can I check warranty validity during return delivery in sales process (excluding CS process).
3. How do we attach warranty automatically / manually to the delivery. However, its a time based warranty.
I have refered to earlier postings but i guess nothing was like the way i wanted it, since i m a total newcomer in CS.
I hope to get some really quick hand holding. thanx in advance.