We are facing the problem while canceling the shipment cost .
1> We would like to cancel the shipment cost document (service acceptance and invoice receipt are done ), created for the month April, with cancel date May, when we click on cancel check box ( item level), then entered the cancel date . The system is pop ups an error message saying *" General error during acceptance posting " , inspite of this message if we save the document then Cancel shipment cost check box will get updated, but this will not cancel the service acceptance doc.
2> The same error is appearing we are trying to cancel shipment cost docuemnt created for the month of may. though posting period is open we are not able to cancel the shipment cost doc.
Error is : General error during acceptance posting
Information on this error message is generic , did not get any clue for the cause.
Kindly advise how to rectify this.
Thanks and Regards,