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Former Member
Jun 02, 2009 at 05:57 PM

BO XI 3.1 Install Problems


I've run through the install three times now and the results are the same so I was hoping to get a little help.

Installing a new BO XI 3.1 server with an Oracle CMS database. I run through the install of Oracle, verify that I can get to the database and then run the 3.1 install. During the install it takes about 20 minutes at the end where it says verifying the CMS is running but does complete.

Once up and running I go into the Central Configuration Manager and I only see four entries. No CMS entry, only the HTTP entries and Tomcat. However when I go to the web administration CMS I see all the entries under servers and they are running.

When clients try to connect that get errors:

From Deski

Cannot access the repository (USR 0013)

[repo_proxy 13] SessionFacade::openSessionLogon with user info has failed(Transport error: Communication failure.(FWM 00001)(hr=#0x80042a01)

From the full client

"There is no Central Management Server Running"

I have read that there are problems with the installer not completely installing but haven't seen a solution that works. The install process I was told to use is to check Java application server and Install Tomcat application server and check IIS ASP.NET and choose Default Website from the drop down list. Is that correct for a normal install?

Any help would be appreciated greatly.