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Former Member
Jun 02, 2009 at 01:05 PM

User not receiving mails through CRM Production system

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Hi,

If there are any errors in the workflow, the user is not notified. But sometimes the user get the mail and sometimes donu2019t.

I checked in SCOT, SOST --

Msg - 672 - Still no entry in queue

Wait for communications service

Please help & suggest. Sometimes the mail reach the user & sometimes don't (as above message).

Thanks & Regards,

Sameer