I've read few forums on exception handling in workflow, and tried working accordingly. Created a block and on normal branch, ive added "user decision" step, mail step...
On the other (exception) branch, ive sent a mail to HR informin tht workflow went in error.
My question is: Do i have to put "condition" step to check if email ID exists or not...or if agent is found or not, before i raise the exception? Is there no way the workflow detects any exception n incase its caught, it should raise it ?