lock box reason codes

[Former Member]

Dear gurus

please advise as how we can uses reason codes with lock box file processing.

We want to write off each individual invoice on customer open item if it is paid +/-60$.

Can we use reason codes with lock box automatic processing, so that these +/-60$ writeoff's go to a particulat GL acct.

Many thanks in advance.

MSJ

[former_member188826]

Yes you can.

Customer and User tolerance limits, payment advice tolerance limits and reason codes

When an incoming cash payment does not exactly pay the referenced open item(s), then the system will not be able to perform clearing without creating residual items back on the account - except when you establish tolerance limits to allow posting with a write-off of acceptable payment difference amounts.

Reason code settings are used for description and reporting purposes, generation of specific customer correspondence letters (automatic system generation whenever this reason code is assigned to a document), and difference item write-off/dispute status assignment.

[Former Member]

Sridhar, Thank you for your response.

Can you please let me know the exact config settings that I need to do in order to write off +/-60$ automatically when an incoming lockbox file is processed. Please give me the IMG paths.

Many thanks

MSJ

[former_member188826]

Under SPRO > Financial Accounting > Accounts Receivable and Accounts Payable > Business Transactions > Incoming Payments > Incoming Payments Global Settings > Overpayment/Underpayment > Define Reason codes.(and all nodes under this level)

[Former Member]

Hi Sridhar

thank you for your reply.

But in IMG the nodes you refferred says that these settings are for manual incoming payments, I am looking for haldling payment differences via lockbox electronic file.

it says

"Define Standard Reason Codes for Clearing w/ Payment Advice

In this step, you make the default settings you need for manual incoming payment processing via payment advice notes"

Please advise

Thanks

MSJ

[former_member188826]

That should address I guess. Irrespective of manual or automatic, configuration at one point shall address the need.

[Former Member]

I am using RFEBLB30 to load lockbox data via IDOCS (basic type FINSTA01). I can load the regular IDOC, however, they now want us to add acceptions to it.

How do I load Reason Code 010 (interest) via IDOC structure E1IDPU2 - IDoc - item deductions (ADJ/MOA/RFF))? In other words, I get this new structure added for -3000. How do I include that posting to the G/L?

[Former Member]

Hello.

Were you able to get the external/internal reason codes to work with the Lockbox IDOC processing?

[Former Member]

David,

I am searching for an answer to this and happened to hit upon this thread. Let me know if you were able to solve the issue.

Thanks,

Brad