I have a doubt to insert the activity step in already existing workflow.
There is a mail step in customized workflow to send notification to SAP Inbox(SBWP), but i want to send a mail to the outlook.
There is a customized method to get the user details(email_id etc.) in Customized BOR.
By this method I can get the email id and can use it in mail step with recipient type as 'E-mail address'.
Can I derectly insert Activity step with customized BOR in already existed workflow? or
need to create the sub-workflow for only one step.
In what case the workflow version should change?
Please give me detailed information.