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Jun 01, 2009 at 02:44 PM

Problem Sap Gui access Business Explorer

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I have a machine is the same with Windows Vista Home Premium, sap logon 7.10 - patch 13(gui710_13-10002995.exe)

ADD ON installed:

bw350gui710_6-10004473.exe

bi710sp09_900-10004472.exe

Access to the SAP system is perfect, but when I try to open the Bex query designer after informing username and password I get the error of communication rfc.

Message Error

RFC_ERROR_COMMUNICATION

Mensagemt

SAP_CMINIT3 : rc=20 > Connect to SAP gateway failed

Connect_PM GWHOST=10.100.50.5, GWSERV=sapgw00, SYSNR=00

LOCATION CPIC (TCP/IP) on local host

ERROR hostname 'Mösken' unknown

TIME Thu May 28 15:27:19 200

RELEASE 710

COMPONENT NI (network interface)

VERSION 39

RC -2

MODULE nixxhsl.cpp

LINE 242

DETAIL NiHsLGetNodeAddr: hostname cached as unknown

COUNTER 3

-

-


Already registered the server's hostname and ip in the host machine

I did the following steps that SAP asked, but error continued.

I recommend following procedure for upgrade:

1. Uninstall the bi frontend

2. Delete the bw containing folders like C:Program FilesSAPBusiness

ExplorerBI and C:Program FilesSAPFrontEndBw

3. reboot the system.

4. Download and install following versions from service market place:

gui710_13-10002995.exe

BW 3.5 Addon

bw350gui710_6-10004473.exe

BI 7.0 Addon

bi710sp09_900-10004472.exe

Please, after this procedure, execute the frontend check tool as per

note 1229206 in order to verify the installation status.

Someone has been there or seen something?

Regards.