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Former Member
Jun 01, 2009 at 09:24 AM

Employee interaction Center

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There is a service called "Call Help Desk " in ess, for EIC. When any employee clicks on this link, a new pop up comes where in the employee can enter his query and send the same.

Now what needs to be configured, so that we can assign an agen, and how can the agen see this message.

Regards

SV