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Former Member
May 31, 2009 at 05:06 PM

Troubleshooting Errors During Applying Support Packages


Hello Gurus,

I am installing SAP Solution Manager EHP 1 on Redhat+Oracle.

For some special application, I have to apply the support package for 'SAP_AP' component.

I applyed the support package(SAPKNA7013) via SPAM.

But I met an error: 'Error stop '. (The screenshot Pic A:

I run 'SAINT'. I also met an error:


You can only use the display mode

Reason: OCS is locked by transaction SPAM

Process all the steps of the transaction SPAM until they are completed.


(The screenshot Pic B:

Now here below are my questions:

(1)I applyed support package for 'SAP_AP' component via SPAM. Am I right?

(2)How to distinguish SPAM and SAINT? To apply support package via SPAM and to apply plug-ins via SAINT, right?

(3)As the package 'SAPKNA7013' itself, Should I use SPAM or SAINT? How to distinguish?

(4)How to troubleshoot/solve the problem I described above? (Or you can see:

Sincerely appreciate your help.