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Former Member
May 31, 2009 at 10:49 AM

Solution Manager Workflow

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I would like to know if there is any standard workflow template available in Solution manager for Change request management. My requirement is to trigger a workflow when the status of the change request is made to Assigned. I have to send a workitem to a the approver and he changes the status to the next status and then the workflow should send a workitem to next approver and so on. We have two options to do this

1. One is using the status management(BSVW).

2. Using Action profiles(similar to one in CRM).

I would like to know which one is the best option to use for custom workflow development. Please advice.