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Former Member
May 29, 2009 at 12:23 PM

Images and url's CCM not visible



Got a question about images in CCM.

Our contentmanager uploaded several jpg images and pdf url's to the catalog. However, they are not visible in the productdetails.

Our contentmanager has used a csv file to upload the catalog. It's a file he has used often and has worked before.

When I enter the proper link directly into my internetbrowser I can see the images and pdf documents.

When I check the position overview of the catalog via maintain catalog I see all the positions. I then go to the details of a position and there's an id called URL (for the pdf documents). When I check this id I can see the proper URL as well.

Anybody an idea what we're doing wrong? I checked our QAS environment for comparison, but all settings seem to be the same.

I also checked for notes, but couldn't find one that matches my problem.