User mapping error - backend system not available

[Former Member]

We are using NW 7 Portal for ESS.

Authentication on Portal is via LDAP.

SSO is via User ID and password since backend ECC and LDAP users are different.

When trying to map a certain user in the Portal User Admin screen I get the following error:

An unexpected error occurred when retrieving all backend systems available for user mapping.

Under "User mapping for system access":

There are no systems available for user mapping for the selected principal.

This only happened for 1 user so far. Others are successfully mapped and can view the necessary ESS screens and correctly get info from the backend.

I have checked that the system object has a alias and that its permissions is set to allow Everyone Read + end user access.

UME configuration has a reference system defined.

Any ideas?

Regards

Sunil

[Former Member]

The reference system is defined in System Administration>System Configuration>UME configuration-->User Mapping

So this same system should be used for all users.

The system object does have end user set for Everyone.

[former_member206159]

First give atleast read permissions and end user checked to the system object. This you can do at system admin->system landscape and go to yout object and open with permissions.

Create a system alias and then go to user admin->identity management and go to the users and click on user mapping below .

in the drop down select the system alias and map with the user id and password and test it.

Raghu

[Former Member]

As well as everyone read on the system object, make sure you have the end user flag set for everyone.

[Former Member]

Did you define the reference system as SSO with user mapping ?

Did you use this same reference system for other user's where the usermapping was successful ?