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Former Member
May 28, 2009 at 10:43 PM

Business Objects XI R3 - InfoView slow to sign on.

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Hello,

Instead of hijacking another thread I thought I'd post a new one here. I've had a look through the threads here looking for assistance to fix the issue we are having.

We are planning to go to BO XI R3. To that end we installed it on a DEV box with 3 GB RAM and a AMD 2.20GHz CPU. We use Wnidows AD NTLM authentication and can successfully sign to both CMC and InfoView. We are using IIS 7 and Windows Server 2008.

The server is not a rocket ship but it should suffice for a small test. We've installed all the defaults settings. The problem is when we sign into InfoView for the first time it takes 1 - 2 minutes to get in,

We can sign in quickly if we sign out then back in right away. I guess it must cache things. However if we leave it for 5 - 10 minutes then try and sign back in again it takes 1 - 2 minutes to get into InfoView.

We can sign into CMC okay, it's quick enough. Just InfoView is taking quite some time.

Any assistance is appreciated.

Kind regards,

Chris