ESS Leave error: Use Input Help to select an Approver

[kammaje_cis]

Hi,

We are using ERP2005, ESS.

In the leave application, few employees are getting error "Use the input help to select an approver".

For all these employees following observation were made,

1. their Manager was recently changed.

2. this is the first leave request they are raising after the change of manager

3. DB Table HRESSAPPROVER has the name of the old manager as approver.

Please pour in your inputs.

Thanks

Krishna

[Former Member · Accepted solution]

Krishna,

Check if this thread helps.

Good Luck!

Sandeep Tudumu

[siddharthrajora]

The warning or error message you see only occurs

when the Leave request application is unable to determine the

Next agent (Approver), In the standard you have defined

Line manager the system should pick this without,But I am not

sure what modification you are using.

Are you using the customised workflow?

In PTARQ >> Determine Approver, does the system

gets the right approver for this pernr?

in the customizing for the definition of the processes per rule group

you set the selection for the next processor to "Manual Entry" or

Line manager? Please can you verify this.

Check if the organisational assigmenet is done for the employee.

Another way is to use the BAdI Control Processing Processes for Time

Management Web Applications (PT_GEN_REQ) and implement the methode

IF_EX_PT_GEN_REQ~FIND_RESP_AND_DEFAULT_NEXT_PRC.

Method FIND_RESP_AND_DEFAULT_NEXT_PRC of badi

PT_GET_REQ might be utilised here.

Please have a look at the method

CL_PT_REQ_SEARCH_NEXT_P~SEARCH_NEXT_PROCESSOR.

If you are implementing the badi then make sure you copy all the methods

and implement the one, as mentioned.

[Former Member]

Hi,

in SPRO:

-> Processing Processes -> Define Processing Processes for Each Rule Group

Here you set the field "Determine Next Agent" to MNGR (Line Manager)

Now the employees always get their current Line Manager as approver, ignoring which entries are stored in HRESSAPPROVER.

Also check the relationship in PPO1 and PPOME for the Org unit it should have A 002 Reports line to ..

[former_member182468]

Hi Krishna,

for this you will have to recheck your customizing and how you are maintianing the org structure.

Because you have maintianed last agent so its showing you the last approver of leave request even though the manager has been changes.

use line manager instead of last agent .

You can also take help from -

Thanks.

sahiba