Customer missing in CRM , but in CDB and R/3

Hello Everyone,

I got a big issue there.

A customer number is missing in CRM (4.0) and I cannot replicate the information (data download) from R/3 to CRM without having an BDOC error telling me that some infos already exist for this customer ( - ie tax and status information) in CRM which is the case.

But the BP is not in BP tables (BUT000 etc)

Btw. data is correct in CDB tables.

how can I do to fix this pls ?

Thank u a lot for your help.

Regards,