Hello Experts,
I am looking forward to your help on the following.
I have a requirement where I have to automatically send mail to support team and the message processors etc based upon the change of status of the support message in CRMD_ORDER.
One option is through action profiles,definition and smartform and other option is to use workflow which would require custom development related to ABAP.
I want to know the procedure to do it by ABAP related custom development.
Kindly provide your input
Regds,
VLP