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Former Member
May 28, 2009 at 10:09 AM

Using custom development-workflows to send mail to support team in solman

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Hello Experts,

I am looking forward to your help on the following.

I have a requirement where I have to automatically send mail to support team and the message processors etc based upon the change of status of the support message in CRMD_ORDER.

One option is through action profiles,definition and smartform and other option is to use workflow which would require custom development related to ABAP.

I want to know the procedure to do it by ABAP related custom development.

Kindly provide your input

Regds,

VLP