Hi ,
When I try to send an automatic email to the Internal Assignee partner when status become In-process": I see in the action log:
"No communication data could be determined from address
Message no. SPPF_MEDIA032
Diagnosis
No recipient could be determined for the transferred address.
Company address: (an empty field)
Personal address: (an empty field)
System Response
Processing cannot be performed.
Procedure
Check whether address data has been entered in the central address administration for the required processing type."
I have tried the following to remedy the situation but so far have been unsuccesful:
Checked the transaction BP there are two possible fields/sections for the email address (correct one used)
Email Address in su01 maintained correctly
transaction scot is configured correctly - other actions are processing through the system and emails sent
Details maintained in the Identification tab in/nbp
In the action profile, inside the partner determination for the action section The checkbox Partner-Dependent is ticked
What else could be causing this issue ?
Any help on this would be greatly appreciated
Thanks,
Dan