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Former Member
May 27, 2009 at 04:39 PM

Send email to Internal As partner No communication data could be determined

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Hi ,

When I try to send an automatic email to the Internal Assignee partner when status become In-process": I see in the action log:

"No communication data could be determined from address

Message no. SPPF_MEDIA032

Diagnosis

No recipient could be determined for the transferred address.

Company address: (an empty field)

Personal address: (an empty field)

System Response

Processing cannot be performed.

Procedure

Check whether address data has been entered in the central address administration for the required processing type."

I have tried the following to remedy the situation but so far have been unsuccesful:

Checked the transaction BP there are two possible fields/sections for the email address (correct one used)

Email Address in su01 maintained correctly

transaction scot is configured correctly - other actions are processing through the system and emails sent

Details maintained in the Identification tab in/nbp

In the action profile, inside the partner determination for the action section The checkbox Partner-Dependent is ticked

What else could be causing this issue ?

Any help on this would be greatly appreciated

Thanks,

Dan