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Former Member
May 27, 2009 at 10:00 AM

Solman Contractual requirements

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Hello,

I understand that there are now contractual requirements starting next 1 Jan, that Solman be implemented. That each site has the Root Cause Analysis tools implemented. Also the core business processes must be defined. If one does not have this, then support can be denied. Where can I find in SMP exactly what the requirements are, and when they must be in by?

Thanks