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Credit block happening at order level while customer have not reached 75% of AR.

Nov 14, 2016 at 06:50 AM

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Hi SAP Gurus,

In my system credit block is happening at order level while credit limit have not been exceeded. Please find below config in ova8 transaction.

Checked max open item % and found that it have not reached 75 % of credit limit. We have run RVKRED07- credit master correction also and then also order are also going block. But i have seen that order are updating with status "B" in VBUK table. Then manually we need to release the order in system.

I have noticed one more thing that some orders for same customer are automatically credit approved and got updated with 'A' in table VBUK.

So i am not able to understand why system is behaving like this.

So request you to please let me know how can we check this kind of behaviour in system.

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5 Answers

G Lakshmipathi
Nov 14, 2016 at 08:49 AM
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From your screen shot, it seems, customized routine 601 is assigned under "Document controlling". Check this what logic is added. Also you have missed to indicate whether this issue is coming in all landscapes or only in particular client or particular customer. Most importantly, what is the status in FD32 for that customer, especially for Credit limit used?

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Hemant Ghiya Nov 14, 2016 at 10:27 AM
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I have checked routine 601 logic and found that it will not block order for customer. I have checked credit limit used in FD32 and found that it has been 55.74% used. this customer is low risk category so it should not have any block. it is happening in production enviornment while quality order is getting credit approved.

,

I have checked routine 601 logic and found that as per that it should not block order for customer. I have FD32 and customer have used 55.74% of credit limit. Customer is in low risk category customer. But it is getting block while creating order in system. This issue is coming in production. while i am checking in quality it is working fine.,

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Hemant Ghiya Nov 14, 2016 at 10:27 AM
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I have checked routine 601 logic and found that it will not block order for customer. I have checked credit limit used in FD32 and found that it has been 55.74% used. this customer is low risk category so it should not have any block. it is happening in production enviornment while quality order is getting credit approved.

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Veselina Peykova
Nov 15, 2016 at 04:56 AM
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From your screenshot of OVA8, you are not performing credit limit check, only check on open items.

Have you looked at CHECK_CM or VKM4, or VBUK? I think, at order blocking you should also see some message for open items. :)

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Phanikumar Valiveti Nov 15, 2016 at 05:56 AM
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Is this happening once after configuring OVA8??Any config changes in between these documents times?

Have you tried on newly created orders..

Phanikumar

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