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Former Member
May 27, 2009 at 08:40 AM

Send to... Mail could not be sent

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Hi All,

I have a strange problem with sending out emails from KM Content with Send to...

Warning: Mail could not be sent

DefaultTrace file:

EmailChannel: SMTP error while connecting to server for INTERNETCould not connect to SMTP host: hostname.abc.com, port: 25;

nested exception is:

java.net.ConnectException: Connection refused: connect javax.mail.MessagingException: Could not connect to SMTP host: hostname.abc.com, port: 25;

nested exception is: java.net.ConnectException: Connection refused: connect

I am able to see subscription notification in my notification iView, and connect successfully via telnet (telnet hostname.abc.com 25) with emails being sent to outlook.

Config are as follows;

Email Channels

- EMAIL SMTP hostname.abc.com

- INTERNET SMTP hostname.abc.com

Channel Originator

- notificator.EMAIL EMAIL default email address delivered by SAP

- subscription.EMAIL EMAIL default email address delivered by SAP

Notificator Services

Channel: EMAIL

Originators: notificator.EMAIL & subscription.EMAIL

Inbox Channel: INBOX

Template directory: /etc/notifications

Permissions

Directory: /etc/notifications

GROUP: Everyone

Permissions: Full Control

Mail Transport

Name: JavaMailTransport

SMTP Server: hostname.abc.com

Sent messages folder: Sent Items

System Alias Name: Exchange

Any help would be great appreciated!!

Many thanks,

Teng-Li Yong