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Former Member

HCP destination - error while testing the connection

Dear all,

I am getting attached error while clicking the test connection button after configuring the destination for northwind in my HCP trial account. Could somebody please help me to overcome the same.

Error Description:

Failure reason: "Read timed out (local port 57637 to address 10.117.12.167 (vsa1630636.nwtrial.od.sap.biz), remote port 8080 to address 10.117.18.16 (sgw-a1s-03-int.od.sap.biz))"

Regards,
Gibu.

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7 Answers

  • Nov 14, 2016 at 07:37 PM

    I am having the same issue. Have you been able to resolve?

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    Former Member
    Nov 14, 2016 at 11:29 PM

    I have this issue also, maybe there is a problem about SAP database proxy error. If any progress, pls. kindly tell me. Thank you!

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  • Nov 15, 2016 at 01:59 AM

    Apologies for the issues -- we were tracking a problem with the OData provisioning service but now that's back up, users are still experiencing timeouts. We've raised the issue internally. Stay in touch

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    Former Member
    Nov 16, 2016 at 07:04 AM

    Still now the issue hasn't been fixed, how's it going ? Is there some problem on the user authorised?

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    • Former Member Moya Watson

      Thank you for your feedback. I wish this issue will be fixed soon that I can continue my happy experience on this new

      platform.

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    Former Member
    Nov 16, 2016 at 04:09 PM

    Experienced same issue when checking connection with message shown here:

    Failure reason: "Read timed out (local port 59093 to address 10.117.12.167 ( vsa1630636.nwtrial.od.sap.biz), remote port 8080 to address 10.117.18.16 ( sgw-a1s-03-int.od.sap.biz))" Close
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  • Nov 19, 2016 at 02:14 AM

    Hi all;

    This issue is now fixed. Thanks very much for your patience and reporting this, and sorry for the inconvenience.

    Thanks also to Simon Kemp on twitter for alerting us to the fix.

    best,

    -m

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    • Hi Subhash -- thanks for reaching out and for doing a search first! The issue above was temporary however, and I'm unfortunately not directly on the team and unable to help resolve personally -- was just passing along info that it was fixed.

      The best way to get the right experts to look at this issue is to create a new question -- if you've already done that, let me know and I can try to ping the people who can help.

      thanks much and hope you get it running soon;

      -m

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    Former Member
    Nov 21, 2016 at 10:13 AM

    Yes it's working fine now.Thanks to who ever worked on this to resove the issue.

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