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Former Member

Adobe Interactive Forms / Web Services - Connection query

Hi

We have CRM 2007 and want to use Adobe Interactive forms for our sales managers to upload customer information when they're out in the field. Before they leave all information about the customer will be downloaded to an Adobe Interactive Form. The client sees the customer and then enters the information required to e.g. create a sales order. He has an Internet connection but is not neccessarily logged into CRM 2007. He is a registered user in CRM 2007.

My question is: if we create the web services to send and receive data to the CRM 2007 system, does the sales manager have to be online and signed into the CRM system to upload the Adobe Interactive Forms back to the server, or does the web service handle this?

Kind regards

Declan

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    author's profile photo Former Member
    Former Member
    Posted on May 26, 2009 at 09:48 AM

    Hello!

    And in what system are you planning do design your web service?

    Isn't it CRM2007 where you have to develop this service (e.g. with WebDynpro ABAP)?

    Regards,

    Petr Perstnev

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  • author's profile photo Former Member
    Former Member
    Posted on May 26, 2009 at 09:53 AM

    Yes, we're designing it in CRM 2007.

    I just need to know if the web service means the registered user does not need to be signed into the system at the time he uploads.

    Cheers

    Declan

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    • Former Member Former Member

      Hi ! Pradeep,

      thank you for your help. And how Offline Adobe Interactive Form post data to SAP through the WebService? or how Offline Adobe Interactive Form trigger Web Service? and have you posted your blog about this issue to SDN ?

      thanks

      Callen Chen

  • author's profile photo Former Member
    Former Member
    Posted on Dec 08, 2011 at 09:57 AM

    Hello Pradeep,

    It was a nice blog and we have implemented the offline Adobe Interactive forms with WSDL connection. The issue we have is how to transport the WSDL file to the QA, Pre Prod and Production system as we do not want to save the WSDL file on local machines for each user who completes the offline form.

    Thanks.

    Vishwanath

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