Hi
We have CRM 2007 and want to use Adobe Interactive forms for our sales managers to upload customer information when they're out in the field. Before they leave all information about the customer will be downloaded to an Adobe Interactive Form. The client sees the customer and then enters the information required to e.g. create a sales order. He has an Internet connection but is not neccessarily logged into CRM 2007. He is a registered user in CRM 2007.
My question is: if we create the web services to send and receive data to the CRM 2007 system, does the sales manager have to be online and signed into the CRM system to upload the Adobe Interactive Forms back to the server, or does the web service handle this?
Kind regards
Declan