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Former Member

How to change multiple agents at once?

Hi Experts

I want to know how to change the queue of multiple agents at once?

In CDT only is possible to change one by one and the agents must be logged on.

Is there this possibility?

BR

Rodrigo

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2 Answers

  • Nov 14, 2016 at 11:39 AM

    Please see if following suites your needs: SC - User and Role Management - Update Wizard

    //Jukka

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    Former Member
    Nov 14, 2016 at 09:22 PM

    Great Jukka,

    yes, suites my needs.

    Thank you Jukka

    BR

    Rodrigo

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