Error in prompting numeric parameter

[Former Member]

We distribute CRXI-RDC into our client system for our software to use. We use RDC for previewing our reports in our client's system. If a report we use has a numeric parameter it enters an error beofre the report was previewed or printed. This problem does not occur if the parameter is a string or other type. It is also not happend in our development systems or some of our client's system where no designer is installed.

The error read as: "Prompting failed with the following message: 'Unexpected Error.' Error source: Prompt.dll Error code: 0x80043800

We deploy RDC using the merdge modules. We also make a Microsoft virtual machine with Windows XP and see the problem still happen in that machine. We try to install the CRXI designer in thta virtual machine but the problem still happen.

We know that when RDC preview a report it create a html page in the windows user internet temp directory. Intially we though it was due to window user right because a temp file is created in the temp directory. However we have allowcate all right to the window user to use the directory and the temp file was able to create for a string parameter.

Could Business Objects or any one give me an idea what was going wrong here. Any advice would be much appreciated

Rob

[Former Member · Accepted solution]

Hi, Rob;

It is odd that only numeric parameters are failing. Are you prompting for the parameters, or passing them in code? If in code, can you show us the code you are using.

You could also try the Process Monitor utility to see if it is a permissions issue.

http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx

Best Regards,

Jonathan

[Former Member · Accepted solution]

Thanks for your reply! Jonathan. the parameter is prompted at the previewing level. No coding. I did use process explorer to check but did not find any strange. still no solution

rob

[former_member183750 · Accepted solution]

I would recommend comparing the dlls loading on your dev computer and the one that gives you the error. Modules is a great utility for that:

https://smpdl.sap-ag.de/~sapidp/012002523100006252802008E/modules.zip

If that does not help, let me know if you are using CR XI r1 (11.0) or r2 (11.5), the patch level you are at with the CR install and how you deploy the CR runtime.

Ludek

[ido_millet · Accepted solution]

Anything special about the numeric parameters? Are they dynamic?

Can you replicate this behavior with a report running against the Xtreme Sample Database?

If so, please attach the rpt file and I'll test in my own RDC XI app.

This would let us know if the issue is due to your RDC code or due to something related to the parameter itself.