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Former Member
May 26, 2009 at 02:52 AM

Error in prompting numeric parameter


We distribute CRXI-RDC into our client system for our software to use. We use RDC for previewing our reports in our client's system. If a report we use has a numeric parameter it enters an error beofre the report was previewed or printed. This problem does not occur if the parameter is a string or other type. It is also not happend in our development systems or some of our client's system where no designer is installed.

The error read as: "Prompting failed with the following message: 'Unexpected Error.' Error source: Prompt.dll Error code: 0x80043800

We deploy RDC using the merdge modules. We also make a Microsoft virtual machine with Windows XP and see the problem still happen in that machine. We try to install the CRXI designer in thta virtual machine but the problem still happen.

We know that when RDC preview a report it create a html page in the windows user internet temp directory. Intially we though it was due to window user right because a temp file is created in the temp directory. However we have allowcate all right to the window user to use the directory and the temp file was able to create for a string parameter.

Could Business Objects or any one give me an idea what was going wrong here. Any advice would be much appreciated