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author's profile photo Former Member
Former Member

forgot password icss

Hi ALL,

When am trying to use for got apssword feature, am getting the following error: information entered is incorrect"

But actually i entered al the information correctly. Can you please tell me what might be the wrong. and what is the function module to debug from back end.

Contact us email is working correctly. Is any thing i have to configure from mail side.

thanks,

Priya

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    author's profile photo Former Member
    Former Member
    Posted on May 27, 2009 at 01:11 AM

    Hi Priya,

    Have you set up th email address for forgotten password and user configuration in the IMG? Find it under web channel. Also look at the authorisation of the web user making the change.

    Otherwise I session you run a session trace to work out the required function module, check out SAP note 1090753.

    Cheers

    Andrew

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  • author's profile photo Former Member
    Former Member
    Posted on Feb 01, 2010 at 11:19 PM

    thanks

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