A customer with a payment plan has a balance of $250 as March 2009 invoice.
The customer paid $400 after getting the invoice. In posting the payment via FP05, the error message came out.
1) What is this error message?
2) How come the difference of $150 did not automatically go to Payment on Account?
3) Is there a way to automatically do that instead of manually performing post processing steps in FP05?
Balance in Document currency is not zero, posting not possible
Message no. >0003
You are attempting to post a document for which the balance is not zero in one or more currency.
During online processing:
Error message requiring a correction.
During background processing:
Error message causing processing to be terminated.
When working online:
Correct the line items entered. If the amounts entered balance to zero, and this error message still appears, there is a program error. In this case, treat the error as if it occurred during a background processing.
Contact your system administrator.