In my workflow -
For agent determination I have some custom logic to determine agents. If custom logic donu2019t return any agents then the requirement is work item needs to send back to workflow initiator.
When no agent determines
1.Work item needs to send back to workflow initiator - and he should not able to Approve or Reject work item - He Can only forward work item to any other person manually (he determines to whom it should forward).
2. After manually forwarding the work item it is normal process 2 level of approval from that point .
Please let me know for the first item how to handle the situation?
I have developed 2 section - one goes with regular agent determination -
and the other one when no agent determines then I am assigning back to workflow initiator. Now I want to handle that - initiator should not accept or reject and he can only forward to someone. How to develop this?
Please let me know your thoughts.
Thanks in advance.