S4H 1709 - BRF+ Output determination - Conditionally pick a Channel

[former_member565665]

Hi,

I have configured the SD Output Management for Billing Document in OPD to use 2 channels - PRINT & EMAIL. So, everytime I create and save a billing document , it sends email to the Payer and also Prints them. Now, we don't want to physically print the document everytime. We only want the document to be printed if the Business Partner for Payer doesn't have Email ID maintained. I tried to change the Exclusive Indicator to "True" in channel determination step. But it doesn't PRINT even when email ID is not available.

[former_member566181]

Hi, Were you able to figure this out? I am trying to do the same thing

[rajat009yadav]

Hey... Can you please help how can i trigger email by using email address from BP customer master when I am using BRF+. I suppose you have already maintained that as per your requirement. Please share

[former_member565665]

shrenarula : What we ended up doing was maintaining the list of all Business Partners who would get EMAIL here in the OPD Determination Step , followed by PRINT as the last line. When any new customer created, who chooses to receive an EMAIL, their entry is then inserted in last row above PRINT entry in the decision table. (Note how PRINT - default is the last entry for CHANNEL)..

[former_member589291]

Hi,

Kindly check that all the conditions mentioned in OPD are met. Based on this, I guess, you are able to find the issue. Also try to workout on Email settings determination step.

[former_member565665]

Conditions are met, and I have no problem in printing. I want to not print if Email ID is present in the BP of the customer and print only if Email ID is not maintained for the BP..where can this conditional decision making be done? Can this be done in BRF+ or should I do an enhancement ?