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Former Member
May 22, 2009 at 05:41 AM

IC Web

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Hi Gurus,

I am new to Interaction center & would like to know the transactions in Interaction.

Also, please inform if I have IC Web will it completely the funcionalities of IC Win . Or do I need to rely on IC win.

If I still need to use IC win what are the transactions that will have tobe created in IC Win.

Regards,

Munshi