Problem with Alert rules

[Chandra_Hota]

Hi All,

I created 6 alert rules in Alert configuration of RWB.

One of them is 'AE related alert'. For this, error occurance place is Adapter Engine and Adapter type is '*'. This is related to an alert caletory 'AE alerts'

Other 5 alerts are IE related alerts for which error occurance places are Adapter, Application, Server, Protocol & Server. All these are related to an alert category 'IE Alerts'.

For all the alert rules, Rule Active is Checked, Supress multiple alerts is not checked, connected to a message is YES, sender and receiver party/service/int/int namespace are all '*'.

Now, wheneveran error occurs, say for example mapping related error, i am getting 5 alerts from all the 5 IE related rules.

My expectation is, only one of the alerts should be sent. How can i achieve this?

Many Thanks

Chandra

[Chandra_Hota]

In alert rules, alert category has no role. Its only the subcategory that matters...

Edited by: Chandra Sekhar H on Jun 18, 2009 10:13 AM

[Former Member]

Hey

Please check SAP Note 913858 and see if it helps.

Thanx

Aamir

[Former Member]

Hi,

Mark Supress multiple alerts.That time you will get only one alert message in alert inbox.

Regards,

Prakasu.M

[Chandra_Hota]

Hi Prakasu

In my scenario, i do not want to use 'supress multiple alerts'.

By doing this, i will supress alert from 2nd message, till the alert from the 1st message is confirmed(both messages belonging to same interface).

I want to supress multiple alerts for the same message.

As i said earlier, i have multiple alert rules for problems in different areas (proxy, mapping, server, ).

When there is a problem in mapping, all the 5 alerts belonging to different error categories are being sent.

I only want one alert to be sent.

Many Thanks

Chandra