How to make an e-mail triggered to the customer in FB70

FB70

Environment => Correspondence

Select your correspondence

Give required details.

Then go to F.61

Execute

Go to SP02 to print.

Before doing this make sure you have required configuration in your system.

Check your configuration.

Please follow the following steps:

IMG ==> Financial Accounting ==> Accounts Receivables and Accounts Payables ==> Customer Accounts ==> Line Items ==> Correspondence ==> Make and Check Settings for Correspondence

Define Correspondence Types

Create Report Variants for Correspondence

Assign Programs for Correspondence Types

Define Form Names for Correspondence Print (even you assign your form to blank company code also)

If you complete these steps you will get the spool request get generated.

You go to FB12 - request for the statement

then go to F.61

Then go to SP02 - Take print out.

Regards,

Ravi