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Former Member

SBO Performance Issue When Adding AR Inv with many line items

Hi,

I don't know if it is experienced by others but we have picked up when we try to add a AR Inv with large number of line items i.e. more than 100 items. The whole system slows down all the users will feel for a minute or two the system freeze up and after the adding of AR Inv is completed then the system resources becomes available again. The effect is experienced for all users currently on the system.

Our setup is as follows:

SBO Version: 2007 A SP:00 PL:44

No additional addon except XL Reporter

No Alert

User Desktop Spec:

CPU: Intel Core 2 Duo 1.8GHz

MEM: 1GB

OS: Windows XP SP3

Server Spec:

CPU: 2 x Intel Xeon Quad Core CPU 2.66GHz

MEM: 4GB

OS: Windows 2003 Server R2

DB: MS SQL 2005

We did an excercise to see how long the system will take to add an AR Invoice with 200+ line items. The time is took before the system becomes available again is about 4 minutes.

So we are wondering if the cause of it is due to hardware or software setting issue e.g. SQL transaction setting...etc

Any ideas is welcomed.

BR,

Jimmy

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5 Answers

  • author's profile photo Former Member
    Former Member
    Posted on May 21, 2009 at 11:12 AM

    Hi jimmy,

    Any schedule task can be done for while adding invoice time or check the

    Auto scheduled backup scheduled Time.

    Regards

    Jambulingam.P

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  • author's profile photo Former Member
    Former Member
    Posted on May 21, 2009 at 11:14 AM

    Orders with 50 items and more used to be a problem and was fixed awhile ago, we used to experience a lag when processing a large order or invoice. I would suggest you look into some SQL2005 Database shrink and table stat update maintenance routines.

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  • Posted on May 21, 2009 at 11:28 AM

    How many users are connected to server ?

    Schedule adding ar invoice thru DTW in non official hours,

    Create AR invoice thru document generation wizard.

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  • author's profile photo Former Member
    Former Member
    Posted on May 21, 2009 at 11:28 AM

    Can someone suggest what SQL database maintenace or routines i should use to "clean up" the db to squeeze out some performance improvement?

    I am not so clue up on SQL DB.

    BR,

    Jimmy

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  • author's profile photo Former Member
    Former Member
    Posted on May 21, 2009 at 12:08 PM

    Hi Jimmy,

    The SQL database maintenace can be used for take a SQL DB Backup automatically

    for the scheduled time based .

    Regards

    Jambulingam.P

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