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Former Member
May 21, 2009 at 10:34 AM

SBO Performance Issue When Adding AR Inv with many line items



I don't know if it is experienced by others but we have picked up when we try to add a AR Inv with large number of line items i.e. more than 100 items. The whole system slows down all the users will feel for a minute or two the system freeze up and after the adding of AR Inv is completed then the system resources becomes available again. The effect is experienced for all users currently on the system.

Our setup is as follows:

SBO Version: 2007 A SP:00 PL:44

No additional addon except XL Reporter

No Alert

User Desktop Spec:

CPU: Intel Core 2 Duo 1.8GHz


OS: Windows XP SP3

Server Spec:

CPU: 2 x Intel Xeon Quad Core CPU 2.66GHz


OS: Windows 2003 Server R2

DB: MS SQL 2005

We did an excercise to see how long the system will take to add an AR Invoice with 200+ line items. The time is took before the system becomes available again is about 4 minutes.

So we are wondering if the cause of it is due to hardware or software setting issue e.g. SQL transaction setting...etc

Any ideas is welcomed.