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Former Member
May 21, 2009 at 08:00 AM

Number ranges in mobile sales transactions.

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Hi friends,

Unlike ecommerce, interaction center which are always connected online to a backend CRM system, the mobile client applications can also work offline.

So, in situation where I have 10 Field sales executives carrying mob client appications when they create orders in their inidividual laptops, the sales order numbers are generated.

How do we maintain number ranges in this case. Because number ranges are assigned to transaction types and all the Field executives have the same transaction type for sales orders.. for example ZMOR(Z mobile order). Will there be overlapping of sales order numbers (for sure i think no..).

How is this done.

Regards