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Former Member
May 20, 2009 at 12:51 PM

Delivery cancellation and credit memo issue

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Hi,

I am facing the following issue :

A) 100 pcs stock was sold to customer - A. He returned 40 pcs. This 40 pcs were taken back by PGR. During PGR, Storage Location was not put.

B) Now this 40 pcs have been sold to another customer - B.

Since in the first case, Storage Location was not put during PGR, I am unable to cancel the Delivery and issue Credit Note to Customer - A.

Please help me out with a solution.

Thanks & regards,

KVinod