Hi
I'm having an issue with automatically closing the dispute cases.
I have a dispute case created for an open invoice for a customer.
I then run the F-28 to post incoming payment and clear the above invoice. ideally, this should put the associated dispute case in "closed" status. However I'm getting an error message:
An error occurred during the update of case XXXX
Update Case with Program FDM_PROCESS_BUFFER
You can start the program by running this document.
When I execute the program FDM_PROCESS_BUFFER in SE38, I get an error message:
Dispute Case XXXX: Error removing object YYYY (type BSEG) from anchor DISP_INV
Can someone please help find what I'm missing?
Thanks