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Former Member
May 20, 2009 at 12:12 PM

FSCM Dispute Management

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Hi

I'm having an issue with automatically closing the dispute cases.

I have a dispute case created for an open invoice for a customer.

I then run the F-28 to post incoming payment and clear the above invoice. ideally, this should put the associated dispute case in "closed" status. However I'm getting an error message:

An error occurred during the update of case XXXX

Update Case with Program FDM_PROCESS_BUFFER

You can start the program by running this document.

When I execute the program FDM_PROCESS_BUFFER in SE38, I get an error message:

Dispute Case XXXX: Error removing object YYYY (type BSEG) from anchor DISP_INV

Can someone please help find what I'm missing?

Thanks