'mode' is not recognized as an internal or external command

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Hi All,

We have installed Redwood Platform agent (windows-x86.exe -Windows (x86 32-bit)) on windows 2003 server.

Windows Server version: u201CWindows 2003 x64 Ent R2u201D

Installation drive is D:

We have executed jobs (DOS Commands) on Windows server and it is completed successfully but it generating stderr.log apart from stdout.log file.

stderr.log file content

'mode' is not recognized as an internal or external command, operable program or batch file.

We logged into Windows Server and checked for mode.com file in C:\WINDOWS\system32 folder. File mode.com is there in system32 folder.

We have executed below commands on windows server and in stdout.log file we are not able to find mode.com file in system32 folder .Donu2019t know why it is not showing in stdout.log file. Please help me on this.

ver
C:
cd WINDOWS\system32
dir mo*
whoami

stdout.log file content:-

Microsoft Windows [Version 5.2.3790]
 Volume in drive C has no label.
 Volume Serial Number is B00A-098F

 Directory of C:\WINDOWS\system32

02/18/2007  11:05 AM           185,344 mobsync.dll
02/18/2007  11:05 AM           134,144 mobsync.exe
03/22/2006  07:00 AM           146,432 modemui.dll
03/22/2006  07:00 AM            16,384 more.com
03/22/2006  07:00 AM           555,008 moricons.dll
03/22/2006  07:00 AM            12,288 mountvol.exe
               6 File(s)      1,049,600 bytes
               0 Dir(s)  122,509,565,952 bytes free
nt authority\system

On Windows XP we are not getting any error. We donu2019t have separate platform agent exe for x64 version.

Version: SAP CPS 7.00 Patch 17.2

Build: M26.10-29140

Thanks,

Preethish