cancel
Showing results for 
Search instead for 
Did you mean: 

Problem with text display in Query Monitor (RSRT1)

Former Member
0 Kudos

Hi everyone,

we have a problem with the text display when executing any query in the Query Monitor. After selecting the query, the variable screen and the result are displayed "incorrectly". The letters are shrinked together and are hardly readable (although the normal SAP Menu looks fine, only the result area is messed up).

This only happens on certain computers. We discovered it on those that have a 19 inch screen and a resolution of 1240x1024. I tried to change the resolution, but the problem persists, even with a lower resolution. However, on those computers, that have a low resolution (1024x768) the Query Monitor works fine!

Do you have any ideas how to solve this, e.g. where to adjust the display options of the query monitor? Is there a sort of maximum resolution, or does a certain screen format have to be used?

Thanks!

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi,

try to use RSRT2 and set this parameter: &template_id=0adhoc

regards Sven

Former Member
0 Kudos

Hi Sven,

thanks for the answer. I ran the query in RSRT2 with the parameter you gave me, but the problem still exists.

Former Member
0 Kudos

Hi Michael,

seems to be a strange issue.

Have all of your clients the newest SAP GUI version?

Is the operating system up to date, primarily the graphic drivers?

Is it a client or user issue only?

Reinstall the SAP GUI.

regards Sven

Former Member
0 Kudos

Hi Sven,

this is a user issue only. For other users it works fine. Micht be a problem with this user's screen size - resolution.

Is there a possibility to create a new template in which queries are executed? It would be useful to have a template that uses the full screen width and height.