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Former Member
May 18, 2009 at 09:32 PM

Lockbox - Customer does not take earned cash discount but lockbox does

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Hello - We use residual items and are trying to implement the lock box process. In testing, when a customer pays within the discount days but does NOT take a discount (i.e. pays the gross invoice amount), we want to credit the customer at gross and not have the program leave a residual credit in the customer account. Can this be done (through configuration of user exit)?