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Rich Client Session Creation Error

Hi everyone, After days of troubleshooting this issue we decided to share it with the sap community, we tried many solutions in order to fix this error like windows firewall exception and antivirus exception, also opening firewall port for 6400 TCP/UDP. uninstalling and installing , deleting old registries, installing in a different drive, all without success,

the weird thing is we encountered the same issue with another pc and we managed to get to work by installing the platform in a different folder other than the (programs files 86x) folder, and yet this solution while worked perfectly on the other pc, it didn't work with this PC, we are currently running BIP4.1_SP11 version

session-error.png (85.9 kB)
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1 Answer

  • Aug 10, 2018 at 05:28 PM

    If you have a firewall and you only opened port 6400 in it - it is not enough.
    Please review Admin guide firewall section, which will tell you all the ports that needed to be configured on server side as well as firewall side.

    Installation folder should not make any difference for this, unless you have some sort of monitoring software on your machines that is not allowing communication calls from certain locations.

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