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Error when opening Agentry Perspective in Eclipse

Hi,

I have installed Agentry Editor 70.14.8.2 in eclipse juno SR2. When I try to open agentry perspective, I get an error saying 'Unable to create the selected preference page.
An error occurred while automatically activating bundle com.syclo.agentry.editor (843)'.

I found some posts mentioning that re-installing 2008 and 2010 ms visual c++ redistributables worked but it didn't solve the issue for me.

Below are the other necessary details:-

- Eclipse Juno SR2 64-bit version

- Java Version 1.8.0_181 64-bit

- Windows 10 64-bit

- Agentry Editor70.14.8.2 64-bit

- Redistributables

Could you please help me here? Do let me know if you need further information.

Thanks,

Chaitanya

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3 Answers

  • Aug 09, 2018 at 02:10 PM

    From support perspective, we have some guided answer tied to this type of error.

    In a nutshell some of this type of errors are resolved by:

    1. what you shared on installing the 2008 and 2010 ms visual c++.
    2. Sometimes it is permission issue on the directory where you installed the files.
    3. Could also be that the files or add on should exist within the folder of Eclipse.
    4. Or if you have a touch screen laptop, you may disable your touch screen to make it work (Check your manufacturer of your laptop on how to do this or OS). This is the reason why my touch screen on my laptop is currently disabled so that my editor would work.

    Here is our Guided Answers:

    https://apps.support.sap.com/sap/support/knowledge/preview/en/1816713

    Hope this helps.

    Mark

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  • Aug 12, 2018 at 06:20 AM

    I would start with upgrading your Eclipse version to Oxygen and also making sure you have the latest available Editor plugin. The latest version now support Eclipse Oxygen.

    --Bill

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  • Sep 12, 2018 at 06:25 AM

    Hi Mark and Bill,

    Thanks for the response. It's a bit weird but the issue got resolve when I uninstalled ms visual c++ or 2010. The issue seems to pop-up from time to time.

    I'll try upgrading my eclipse to oxygen along with latest editor to see if it helps.

    Regards,

    Chaitanya

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