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Former Member

Item category in a return order

Hi Gurus,

The scenario is like : We created the sales order and completed the Goods Issue and then the invoicing for the sales order. When a return order is created, (return giving reference to the original sales order), can anybody please tell me how the item category in returns order is determined.

We have checked the item category assignment in SPRO, but couldnt get the link between the original sales order attributes and the return order item category.

Any help in this regard would be of help to us.

Regards,

Krishna Mohan

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7 Answers

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    Former Member
    May 14, 2009 at 09:24 AM

    Hi Krishna

    In standard SAP, "Return order(RE)" can be created either with reference to "Billing document" OR "Sales order" and there is no Madatory reference for Return order (RE).

    Therefore, Return order can be created without any reference also ,in standard system.

    In Copy control (VTAA), you can find OR to RE as source and target document pair.

    Similarly, in copy control (VTAF), you can find F2 to RE as source and target document pair.

    If it is required in your organisation, then you can mark "reference mandatory" for Return order (RE).

    When you create a Return order(RE) with reference to Sales order(OR),in Copy control (VTAA), no Item category has been proposed for the Target document RE, therefore it is determined from the assignment in the customisation ,as below.

    Sales doc type + Item category group + Item usage(if any) + Item category of higher level item(if exists) = Item category.

    e.g, RE + NORM + (blank) + (blank) = REN

    If ,you create the Return order(RE) with reference to the Billing document (F2), then in copy control(VTAF) at item level, Item category(REN) has been proposed for the target document, so system copies that to target document RE.

    So, as beacuse you are creating the Return order(RE) with reference to the Sales order(OR), you have to check the assignment in customisation as above.

    Beside this, "Credit for Return(RE)" is always created with reference to the "Return order(RE)" and NOT with reference to the "Return Delivery(LR)", in standard SAP.

    That is why ,if you check the Item category REN, you will find the "Billing relevance" as "B"(Order related Billing docuemnt).

    Regards

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    Former Member
    May 13, 2009 at 12:43 PM

    Hi

    Since the assignments are made, is the required item category getting determined in your returns order?

    Why are you looking for the link between this item category and another document/sales order?

    Thanks,

    Ravi

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    • Former Member

      Hi Ravi sankar,

      There was a different item category from the normal that is getting determined in the returns order.Hence, we wanted to find out from where is the item category getting determined, so that we can do the analysis.

      Krishna

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    Former Member
    May 13, 2009 at 12:46 PM

    Hi

    There is no separate rule to determine item category in return order

    It is the same rule

    Sales doc type + item category group + itemcategory of the higher level item + usage

    Here the return sales doc is RE + item category group say NORM from MMR + itemcategory of the higher level item say we maintain blank +usage say we maintain blank = REN in VOV4

    then for RE order type with Norm REN is picked as item category

    Normally the cycle is OR-LF-F2 billing---RE (with reference to billing doc F2 ) -


    LR (returns delivery) -


    RE (returns billing nothing but a credit memo)

    Here the mandatory reference of RE return order type you are changing to OR (original order ) from F2 (billing type)

    Fine this can be achieved in customizing of RE return order type in VOV8

    Regards

    Raja

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  • May 13, 2009 at 01:01 PM

    Hi Krishna mohan

    It gets determined through sales doc type + Item category grp + Item category higher level + Usage = Higher level item category

    So as you are doing returns so check RE + NORM + - + - = REN

    But in VOV7 check the reference mandatory feild for REN

    Normal flow is :

    OR---->LF---->F2

    Returns flow is :

    RE-->LR--->RE

    Regards

    Srinath

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    Former Member
    May 14, 2009 at 06:31 AM

    Hi Krishna Mohan,

    I think you are getting confusion. SAP system determines the returns item category as in a sales order. By taking the reference system will copy all the data and we will have a reference like from which SO it is supplied to customer and other material related data.

    By taking the reference system is not copying the item category, it is getting determined only.

    hope this will answer your querry.

    Venkat

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    Former Member
    May 14, 2009 at 07:34 AM

    Dear Krishna Mohan,

    As you know the document flow

    OR >LF >F2

    RE >LR >RE

    The item category of OR has been copying to F2 through LF and

    there is a billing reference = M (Reference Mandatory ) field in sales doc ty RE, hence item category in return order determined.

    And we take REN, the item category for return, TO PROCESS THE RETURN DELIVERY AND INVOICE (Credit Memo).

    Wish this will help you as per as my knowledge is concern.

    Thanks

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    Former Member
    May 14, 2009 at 10:23 AM

    Hi Gurus,

    Thank you for your answers. Thank you one and all.

    Regards,

    Krishna

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