I have one sales order where out put types DLO1, DLO3 and DLO4 are determined as sales order confirmation out put. The transmission medium for all of these is Print out ie external send.
Here in the sales order multiple out puts are issued. Customer has received 5-6 mails for each output. When i go to out put determination / edit screen thre also i can see as many number of lines partaining to output types.
Can you please help me solving this issue since i am not able to analyse from where or how this thing is happening.
One imp thing i noted that all the out put are automatically detemined. I mean no mannual addtion of lines has happened.