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Former Member
May 11, 2009 at 10:03 AM

Prevent ChaRM Deletion???


Hello Gurus,

I am aware that deleting service desk messages is not a straight forward task.

As ChaRM is also based on service desk, I assumed that ChaRM messages too cannot be deleted. But, it behaves the other way. We are able to delete ChaRM messages. I am sure there should be a way to avoid ChaRM deletion.

Can anybody throw some light in this regard? Your help will be greatly appreciated.

best regds,