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Aug 07, 2018 at 06:12 AM

Individual customers with Gmail id as email are not receiving any email replies from c4c ticket

801 Views Last edit Dec 26, 2018 at 04:03 PM 2 rev

Dear Experts,

After 1808 , the customers with gmail id as email address are not receing any replies from ticket .the agent replies are not going to customer from ticket reply .

do we need to re configure something to make it work for GMAIL explicitly.

please advice

LG, Mani